SHIPPING NOTICE : Due to the Canada post strike
🗓️ Updated for Canadian Customers — October 2025
Due to the ongoing Canada Post labour disruption, we’ve temporarily adjusted our shipping process to ensure your vape orders continue to arrive quickly and securely across Canada.
📦 Current Shipping Method: Purolator Courier
All online orders are now shipped exclusively through Purolator until Canada Post resumes regular operations.
What this means for you:
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✅ Faster and more reliable delivery during the strike
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✅ Real-time tracking via Purolator’s online system
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✅ Safe handling for age-restricted products like vape devices and e-liquids
🚫 No P.O. Box Deliveries (Important!)
Purolator cannot deliver to P.O. Boxes.
To avoid delays or order cancellations, please ensure that you enter a valid street address at checkout.
Tip:
If you normally receive orders at a P.O. Box, try:
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Using your home address
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Providing a work address (if permitted)
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Choosing a friend or family member’s residential address (with permission)
🇨🇦 Why This Change Matters
Canadian e-commerce businesses — especially those handling regulated products like vaping — must follow strict age-verification and signature requirements for deliveries.
Purolator allows us to maintain compliance while keeping your packages moving during postal interruptions.
⏱️ Expected Delivery Times
| Region | Estimated Delivery |
|---|---|
| Ontario & Quebec | 1–3 business days |
| Western Canada | 2–4 business days |
| Atlantic Canada | 3–5 business days |
| Northern Territories | 5–7 business days |
(Delivery times may vary depending on weather and courier load.)
🧾 Tracking Your Order
Once your order ships, you’ll receive a Purolator tracking link by email.
You can track it anytime at purolator.com.
🛡️ Age Verification at Delivery
As required under Canadian vaping laws (TVPA), the courier will verify your government-issued photo ID at the time of delivery.
Orders cannot be left unattended or with minors.
💬 Our Commitment
We understand that shipping disruptions can be frustrating — but we’re committed to keeping your orders flowing safely and legally.
We’ll switch back to Canada Post service as soon as regular operations resume.
✅ Quick Summary
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📦 Orders now shipped via Purolator
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🚫 No P.O. Box delivery
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🕒 Standard delivery times remain mostly unaffected
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🧾 Tracking and age verification continue as usual
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💬 We’ll notify you immediately when Canada Post resumes
